Welcome to SmartCare Online Help

The SmartCare online help explains all the tasks you can complete in SmartCare. There are two ways to access the help from within SmartCare:

 

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Description

Click this icon, found in the title bar, to access the entire help system. There, you can search for keywords or use the Table of Contents to view the topics that are available.

Click this icon when a page is displayed in the software to view information specifically on that page.

 

Hyperlinked Phrases

Throughout the online help you will see phrases that look like this: hyperlinked text.

How to use the hyperlinked text

The list of procedures at the beginning of a topic take you to the specific procedure in the topic. For example:

Admit a Client

Change the Admission

Discharge  the Admission

are the procedures that you can access in the Admit a Client topic.

Use a Procedure

A procedure is a topic that uses numbered steps to indicate what keystrokes or mouse clicks to use to accomplish work in SmartCare. In a step, you will see bold face text and italic text.

Bold text - The bold text indicates what you are doing in the step. For example,

  1. Click the New Item icon in the toolbar.

The bold text, New Item, indicates that is what you are clicking on the SmartCare screen.

Italic text - The italic text indicates name and titles of items or entities in the system. For example, the italic text in this sentence:

The Program Details page is displayed.

indicates the name of a page/screen in the system

Using the Tell me how Hyperlinked Text

Tell me how.. hyperlinked text provides further detailed steps, if you need them. For example, step one in the Admit a Client procedure looks like this:

  1. Make sure the Bed Census page is displayed. Tell me how...

When you click on the blue hyperlinked text, a help topic that explains how to access the Bed Census page is displayed. Use your browser's back button to return to the page where you clicked the hyperlink.

Using  the field definitions Hyperlinked Text

The field definitions hyperlinked text displays all the definitions for a page in SmartCare. For example, step 7 in the Admit a Client procedure looks like this:

  1. Complete the required and necessary fields on the Census Management - Admit page. View field definitions.

When you click on the link, a table is displayed with a definition for each field on the Census Management - Admit page. Use your browser's back button to return to the page where you clicked the hyperlink.

Using a complete sentence Hyperlinked Text

Sometimes you may see a complete sentence that is hyperlinked text, For example, at the bottom of every procedure this text appears:

Why can't I access these screens?

If you are having trouble accessing pages in SmartCare, you may not have the correct permissions to access the page. Click this link to display another topic that defines all the permissions needed to access specific pages in SmartCare. If you cannot access a page, contact your system administrator to be given proper permissions.